BTS Platform Governance – 2-Day Interactive Course

The BTS Platform Governance course provides an immersive learning experience on governing modern solution platforms as defined by the Business Technology Standard (BTS) platform governance principles, ensuring alignment of strategy, demand, development, operations, and technology increments into an integrated governance model. This 2-day onsite programme combines instructor-led learning, structured discussions, and scenario-based workshops to help participants design, implement, and optimise platform governance for faster, more controlled value creation.

Who is it for 

This course is designed for leaders and professionals who are directly involved in setting, executing, or optimising governance for enterprise platforms, such as:

• Technology leaders such as platform owners, architects, CIOs, and CTOs 

• Service and operations managers responsible for platform lifecycle and stability. 

• Vendor and partner managers working with SaaS, AMS, and solution development vendors. 

• Portfolio managers and governance officers involved in approval points and prioritisation processes. 

Why This Course?

In BTS, platforms refer to technology environments that act as reusable, scalable solution factories – these can include commercial SaaS platforms like Salesforce, ServiceNow, as well as custom-built solutions that serve as enterprise-wide capabilities. Regardless of technology origin, when platforms are treated as strategic assets rather than isolated systems, they require governance that aligns business strategy, demand planning, solution development, operations, and technology increments into one cohesive management model.

Participants will learn how platform governance is positioned as an integral part of the BTS operating model and service lifecycle management, and how to translate BTS platform governance principles into practical governance models, governance approval mechanisms, processes, and roadmaps that they can directly apply within their own organisations.

By the end of the course, you will:

• Understand the role of platform governance in the BTS operating model and its link to value creation. 

• Define and position a platform strategy within the wider enterprise business and technology landscape. 

• Apply the six core elements of platform governance: platform strategy, demand planning, demand management, solution development, operations, and technology increments. 

• Create opportunities and plan demand together with stakeholders using human-centered planning 

• Design governance approval points and decision-making flows that balance agility and control with clear roles and responsibilities. 

• Work effectively across different departments and with multi-vendor ecosystems while maintaining platform coherence. 

• Keep platforms evergreen by managing technology increments in line with business strategy. 

The course is based on two key resources:

• BTS Platform Governance Model: A comprehensive framework integrating governance across strategy, demand, development, operations, and technology increments.

• Value Creation with Business Technology Operating Model: A guide to delivering measurable outcomes by integrating business and technology across all operational phases.

What to Expect

Comprehensive Materials:

• Pre-Study (Self-Study Portal) 

  • “Platform Governance” article and “Value Creation with BTS” excerpts. 

  • Pre-course survey on current platform governance maturity. 

• In-depth course materials covering the six core elements of platform governance.

• Real-world case examples, including platform strategy formation and governance practices from leading organisations.

Interactive Methodology:

• Instructor-led sessions: Deep dives into BTS platform governance principles, the BTS operating model, and service lifecycle management.

• Scenario-based workshops: Apply governance principles to realistic use cases, including AI-related platform governance challenges.

• Structured group discussions: Share experiences and insights with peers from different industries.

• Case simulations: Practise designing governance decision flows, vendor ecosystem management, and technology increment prioritisation.

Practical Resources:

• Governance framework templates and workshop outputs for direct application in your organisation.

• Optional follow-up peer-sharing session one month after the course to reflect on implementation progress.

Secure your place today and ensure your platforms deliver sustained business value through structured, agile, and integrated governance.